सेवा की शर्तें
Last Updated: October 4, 2026
Welcome to Puja Sets. By accessing or using our website and purchasing products from us, you agree to comply with and be bound by the following Terms of Service.
Please read these Terms carefully before using our website or placing an order.
1. About Puja Sets
Puja Sets is an online store offering Puja Kits, religious products, and related items.
The terms "we," "us," "our," and "Puja Sets" refer to Puja Sets.
Our website is powered by Shopify, which provides the technology and platform used to operate our online store.
By using our website, you agree to these Terms of Service, our Privacy Policy, and our Refund Policy.
2. Eligibility
By using our website or placing an order, you confirm that you are legally capable of entering into a purchase agreement under the applicable laws.
If you are using our website on behalf of someone else, you confirm that you have the authority to do so.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, quantities, and other information displayed on our website are accurate.
However:
- Product colors and appearance may vary slightly depending on your device or screen settings.
- Product packaging may vary from the images shown on the website.
- Product descriptions, prices, availability, and specifications may be changed or updated at any time.
- We reserve the right to discontinue any product without prior notice.
We do not guarantee that the product appearance on your screen will exactly match the physical product.
4. Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
Puja Sets reserves the right to accept, reject, or cancel an order when necessary, including in cases such as:
- Product availability issues
- Incorrect pricing or product information
- Payment-related issues
- Suspected fraudulent activity
- Incorrect or incomplete customer information
If we cancel an order after payment has been received, we will contact you regarding the applicable resolution.
Please carefully review your order details before completing your purchase.
5. No Return and No Refund Policy
All purchases made through Puja Sets are considered final sale.
We do not offer returns or refunds for products once an order has been placed or delivered, except where specifically determined by Puja Sets for a damaged, defective, or incorrect item.
Refunds are not provided for:
- Change of mind
- Incorrect product selection
- Incorrect quantity ordered
- Personal preference
- Products that have been opened or used
- Failure to accept or receive the delivery
- Any other reason not specifically approved by Puja Sets
For complete details, please refer to our Refund Policy.
6. Damaged, Defective, or Incorrect Products
Please inspect your order as soon as you receive it.
If you receive:
- A damaged product
- A defective product
- An incorrect product
please contact us at pujasetsstore@gmail.com as soon as possible after delivery.
You may be required to provide:
- Your order number
- Details of the issue
- Clear photographs of the product
- Videos or other evidence, if required
After reviewing the issue, Puja Sets will determine the appropriate resolution.
Any replacement, refund, or other resolution for damaged, defective, or incorrect products will be provided at the discretion of Puja Sets and subject to verification.
7. Order Cancellation
Once an order has been placed, cancellation may not be possible if the order has already been processed or shipped.
If you need to request a cancellation, please contact us as soon as possible at:
Email: pujasetsstore@gmail.com
Cancellation requests will be considered based on the status of the order.
8. Pricing and Payment
All prices displayed on our website are subject to change without prior notice.
The price applicable to your order will be the price displayed at the time the order is placed.
You agree to provide accurate and complete payment and billing information when placing an order.
We reserve the right to refuse or cancel orders where payment information appears to be incorrect, unauthorized, or fraudulent.
Applicable shipping charges and taxes, if any, will be displayed during the checkout process.
9. Shipping and Delivery
We make reasonable efforts to process and ship orders within the estimated timeframe displayed on our website.
However, delivery times are estimates and are not guaranteed.
Delivery may be delayed due to circumstances beyond our control, including:
- Courier delays
- Weather conditions
- Natural disasters
- Transportation issues
- Address-related issues
- Government restrictions
- Other unforeseen circumstances
Puja Sets is not responsible for delays caused by third-party shipping or courier providers.
Customers are responsible for providing accurate shipping information at checkout.
10. Intellectual Property
All content available on the Puja Sets website, including but not limited to:
- Logos
- Brand names
- Product images
- Product descriptions
- Graphics
- Website design
- Text
- Videos
- Other original content
is owned by or licensed to Puja Sets and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, or commercially use our website content without prior written permission from Puja Sets.
11. Third-Party Services and Links
Our website may use third-party services, applications, payment providers, shipping providers, or contain links to third-party websites.
We are not responsible for the content, availability, policies, or practices of third-party websites or services.
Your use of third-party services may be subject to the terms and policies of those third parties.
12. Privacy
Your use of our website is also subject to our Privacy Policy.
We may collect and process information necessary to process your orders, provide customer support, process payments, arrange shipping, and operate our website.
For more information, please refer to our Privacy Policy.
13. Prohibited Use
You agree not to use our website:
- For any unlawful or fraudulent purpose
- To provide false or misleading information
- To interfere with the operation or security of our website
- To attempt unauthorized access to our website or systems
- To upload malicious software, viruses, or harmful code
- To copy or reproduce our website content without permission
- To use automated tools to scrape or collect website data without authorization
- To engage in any activity that may harm Puja Sets, our customers, or our website
We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.
14. Website Errors and Changes
There may occasionally be errors, inaccuracies, or omissions on our website relating to:
- Product descriptions
- Prices
- Promotions
- Product availability
- Shipping charges
- Delivery estimates
- Other website information
- We reserve the right to correct such errors and update information at any time.
If an order has been placed based on a significant error, we may contact the customer and, where appropriate, cancel the order.
15. Disclaimer
We make reasonable efforts to keep our website and information accurate and available.
However, we do not guarantee that:
- The website will always be available without interruption.
- The website will always be free from errors.
- All information will always be complete or current.
- The website will be free from technical issues.
We reserve the right to modify, suspend, or discontinue any part of the website or its services at any time.
16. Limitation of Liability
To the extent permitted by applicable law, Puja Sets will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or purchase of products from our website.
This does not limit any rights or protections that cannot legally be excluded under applicable law.
17. Changes to These Terms
We may update or modify these Terms of Service from time to time.
The updated version will be posted on this page with the revised "Last Updated" date.
Your continued use of our website after changes are posted means that you accept the updated Terms.
18. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms or your use of our website shall be subject to the applicable courts having jurisdiction over Puja Sets.
19. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Trade Name: Puja Sets
Email: pujasetsstore@gmail.com
Address: Hanuman Nagar Adarsh Nagar Nai Basti, 531, 485005 Satna, Madhya Pradesh, India