Welcome to pujasets.com. We are committed to ensuring that your puja samagri reaches you safely, swiftly, and with sanctity. Please read our shipping policy carefully before placing an order.
📦 Order Processing Time
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All orders placed on weekdays (Monday to Saturday) before 12:00 PM IST are processed and dispatched the same day.
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Orders placed after 12:00 PM IST will be dispatched on the next business day.
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Orders placed on Sundays or public holidays will be shipped on the following working day.
🚚 Domestic Shipping (India)
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We deliver across all major cities and towns in India.
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Estimated delivery time: 3 to 7 business days.
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Shipping Charges:
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Orders above ₹499 – Free Shipping
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Orders below ₹499 – Flat ₹49 Shipping Fee
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All orders are shipped through reliable courier partners to ensure safe delivery.
🌐 International Orders
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We ship internationally to select countries.
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Please note that import duties, taxes, and customs charges (if any) are not included in the product or shipping cost.
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Customers are responsible for paying any such applicable charges upon delivery.
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We recommend checking with your local customs office before placing an order.
⏱ Delivery Timeline for International Orders
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Orders are dispatched within 2 business days of placement.
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Estimated delivery timeframe is 7 to 10 business days from the date of shipping.
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Total expected delivery time is approximately 9 to 12 days, depending on your location and local customs process.
🔍 Tracking Your Order
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Once your order is dispatched, you will receive a confirmation email with your tracking number.
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You can track your shipment via the courier partner’s website.
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If you need help tracking your order, feel free to reach out:
📧 Email: pujasets2023@gmail.com
📞 Call/WhatsApp: +91 9340528805
🕐 Support Hours: 10:00 AM – 6:00 PM (Mon–Sat)
🔄 Returns, Refunds, and Exchanges
We want you to be fully satisfied with your purchase. Please refer to our Terms and Conditions for details about returns, exchanges, and refund procedures.